Know Exactly Where Your Tea Comes From

When you join our Farm Transparency Program, you gain access to the complete story of your tea. You'll know not just where it comes from, but who grows it, how they approach their work, and what challenges and successes they experience throughout the season.

Each delivery includes comprehensive documentation featuring photos of the actual tea gardens producing your tea, interviews with the farmers sharing their perspectives and methods, and updates that follow the tea plants through their growing cycle. You'll see the land, meet the people, and understand the practices in genuine detail.

This program transforms tea from a simple beverage into a connection with real places and people. You'll appreciate each cup more deeply when you can picture the specific hillside where those leaves grew, recall the farmer's name and their approach to cultivation, and understand the seasonal rhythms that shaped the tea's character.

Beginning with the Farm Transparency Program starts with sharing what you're most curious about. Perhaps you want to understand organic certification in practice, or you're interested in how different regions approach tea cultivation, or you simply want to know the people behind your tea. We'll help you focus on farms and information that match your interests.

When your first package arrives, you'll find both tea and documentation. The documentation includes an introduction to the farm with photos showing the landscape and tea gardens, a profile of the farmer or farming family including their background and philosophy, detailed information about their cultivation practices, and a seasonal calendar showing what happens throughout the year.

As months progress, you'll receive updates that deepen your understanding. You might learn about how unexpected weather affected the spring flush, read about a farmer's decision to try a new processing technique, or see photos documenting the harvest period. These updates create a narrative that unfolds over time, helping you appreciate the complexity and care involved in tea production.

You're welcome to ask questions about anything you're seeing or learning. Whether you're curious about a specific practice mentioned in an update, want to know more about a particular farmer's background, or are interested in how seasonal variations affect tea character, we provide thoughtful responses based on our direct knowledge of these farms.

We understand that transparency programs only work if the information provided is actually transparent and accurate. That's why we make sample documentation available before you join, so you can see exactly what kind of information you'll receive and evaluate whether it meets your expectations.

If the documentation doesn't provide the depth or detail we've described, or if seasonal updates fail to arrive as promised, we want to address that immediately. We're committed to delivering the transparency we promise, and we'll work to resolve any shortcomings honestly and quickly.

You're welcome to ask questions about our documentation process, how we maintain farm relationships, or what specific information we can provide about particular farms before joining the program. There's no obligation to sign up before you're confident that this program will deliver what you're looking for.

Our commitment is straightforward: every farm in this program has agreed to share comprehensive information about their operations, and we have the direct relationships and documentation processes in place to deliver that information to you accurately and regularly. If we can't maintain that standard for any farm, we remove them from the program.